Testimonials
Migrating to Australia from Malaysia
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Sofie Adnan
I just thought I would take a moment and give you some feedback on my recent experience with GMS. I was not sure if I would get good service but I was wrong, hence upon visiting your organization with my Australian PR application, I was pleasantly surprised and would like to share some of my experience with you. I had the privilege of meeting a number of people in your organization. From the cheerful greeting I received from your skilled migration team, all were friendly, dedicated and extremely professional. I had the pleasure of going through your service of Skilled Australian PR. My Skilled Officer was quite well versed with the process and procedure and the Australian immigration as well, and in my opinion did a great job of guiding me through out the process and encouraging me when ever I was down. GMS is in a very good position to service their clients and with all the great successes of GMS in the past, and current professional service of my Australian visa grant has put the icing on the cake. Please extend my gratitude to your fine staff and thank you for your services.
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Farizah
Hi Desmond, How are you? Got the Global Migration newsletter, thought that I dropped you an email to say Hi. I just delivered my third baby 6 months ago. So, there are 3 children now. Attached are the kids picture.We bought a house last year and my husband ventured in courier business last year. My eldest is in Grade 2 now and next year she will sit for the NAPLAN exam. We are doing good here. Thank you for you and your staff to make this possible. Thank you.
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Mr Hong
Hi Desmond, how are you? Thousand of thanks to you for handling my critical application as none of the agents willing to deal with my application as I was turning 45 years old soon. You were the only person that told me do not give up on my own dream (I actually almost gave up). Thank you! Besides, I also wish to compliment your team for the great help and support on my application. My officer always assured me that they will prioritize my application to meet the deadline. The confident tone from your team had kept me away from worries and I could leave my application to GMS without much monitoring as I was kept informed by my officer time to time and I was too bumped with work as well. I still can recall that you and your team called me around 8.00pm something just to stay back to complete my application. The efforts and kind help were most appreciated. I had referred 2 of my friends to GMS so that you could assist them as well and I wish you and GMS all the best in the future!
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Tsien Wei
My Australia migration journey started from my discussion with wife that we mutually agreed to provide a better environment and education for our children. Through a friends’ recommendation, I came to Global Migration Solutions for the first consultation. It was no doubt that I was extremely impressed by the consultation given by Audrey Anthony as it was very detailed and informative. She walked me through the migration process and managed to answer my complicated questions that I was unable to find out myself. We decided to engage the service with GMS after the consultation. I would say this was a correct decision as GMS team had provided me a lot of help throughout this migration process. My officer always keep me updated on my application and the changes of rules and regulation for Australia Migration process. Besides, I was impressed for the quick response as I can always get the answers I want from GMS on the same day. At last, about 1 year time my family have gotten the Australian PR without any further delay and we are now settled down in Melbourne and started the new chapter of our life. If ever anyone seeking for recommendation for Australia Migration Agent, do look for GLOBAL MIGRATION SOLUTIONS.
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Mr Rick
I had a wonderful experience throughout the entire application process. I’m a person who wants to be informed and kept up to date about everything and Nicholas managed to do that. He really took the time and initiative to ensure that I understood what was going on and always kept me updated on the current standing. Now since I have my PR already, he still keeps in touch with me to see if I have made the move over or not. Unfortunately due to work commitments I have not moved to Australia yet. Even hearing that, he immediately checked up on whether I have made the initial entry into Australia so that I do not forget about it. This is truly what I call service, he goes above and beyond what he is required to do to ensure everything goes smoothly and with out much hassle. If anyone were to ask me for a recommendation, I would ask them to look for Global Migration Solutions, there is no doubt on this. Kudos to you all and make sure you keep up the good work.
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Ms Bella
Australia is so beautiful and I can’t believe that I am here in Australia right now. It has yet to sink in my little head and I have GMS to be thankful for that. I am enjoying my single life here and I have made more friends than I must have had back in Malaysia. I found a place to live in near the park and this place is really awesome. I will send some pictures to your website once I have developed them. It’s just an amazing feeling to be here and I am beaming with pride that I have made the right decision and I am going to enjoy life here like never before. Thank you so much to the skilled migration officer Alex who helped from the beginning till the end. Alex is sincere and hardworking. He was always happy to welcome me whenever I wanted to visit him to get updates. Equipped with good knowledge and skills he had helped me throughout my entire journey. I will recommend Global Migration Solutions to my relatives and friends. Most of them are happy that I have settled in Australia in a nick of time and they are wanting to do the same. I believe in 2 weeks time, my best friend Alisha from Petaling Jaya would pay a visit. Please help and assist her. Thank You GMS!
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Lee Yen Ming
I went to several agencies and even tried to apply for a Visa on my own but Global Migration was able to find the opportunity for me to apply the visa for my family by looking at my family's circumstances and advised me to apply via my wife who is a Certified Engineer. I will not be able to be in Australia without Global Migration's help. I have since been promoting Global Migration to my friends who is looking to migrate to Australia We are forever grateful for the help and service by your team led by Audrey for giving us this once in a lifetime opportunity to migrate to Australia 3 years ago.
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Chew Pin Xin
The experience with GMS was a good one. We had a one-to-one consultation with Audrey to assess our points & also walk through the different types of migration options. After that, we were guided step by step with a lot of patience from the team while we were compiling the necessary documentation for submission. Upon obtaining the visa, there was a talk on what happens next which was very useful for making the next big step, ie the actual move. Overall, would recommend GMS to anyone who would like to explore migration overseas. Cheers!
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Malini Visvanathan
Hi GMS, Words cannot express my happiness when I first heard from my officer that I was granted for PR! Thank you GMS for giving the best service throughout my migration process. The marvelous consultation given by Eleazar and subsequently having met Desmond who walked me through the setvice agreement and what I can expect from GMS assured me that appointing GMS was the right choice. I was kept informed with a lot of information regarding the Australian PR and I felt that GMS team was handling my application sincerely throughout and not just a good first impression. My officer always keeps me updated on the latest news and changes from Australia which I was really pleased with. Desmond and Audrey always conducts a final review on the application brought my application to the end with a successful PR. I must say that the service provided by GMS is more that satisfactory.
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Ms Josie
The first impression I had about GMS is that, wow these people are quite young, can they manage my application??? However after engaging their services, I was amazed at how professional they operate. My application was managed by Nicholas, who was very accommodating and helpful. I immediately felt comfortable and at ease, he was very confident and well informed about the entire process from start to the end. There was one particular time where there was an issue with my IELTS documentation and I was not able to attend the exam at British Council. GMS immediately managed the situation and I was then able to sit for the following exam at no additional cost. I did not need to question GMS about what will be done as they immediately informed me on the next steps. Everything was done smoothly and there was no more hiccups after that. Even now after I have my grant, Nicholas is still there helping me with whatever questions I have from making my move there to opening a bank account. He never once turned me away. Looking back now, I am very happy to have chosen GMS to be my migration agent. All the best to GMS and I sincerely hope that they be successful.
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Alice
Hello to all at GMS. I have expressed my thanks to you all before at the time of my Australian PR grant, but I really wanted to personally express it in written form for your organization. From the first moment I was greeted by Audrey during consultation. I knew I was dealing with people who knew their business, were professional, friendly, honest and proficient. But to be realistic this is what I would have expected. I was paying you for a job and I expected the job to be done well. What I wasn’t expecting and what came as a wonderful surprise was the level of care that came along with your extremely high level of professionalism. By care I mean the human touch, the real personal concern, the actual sharing and caring that accompanied sometimes, challenging journey to gaining the PR. That genuine concern, the empathetic sincerity and the emotional support were indeed unexpected, very welcome, and indeed often very helpful to me personally. My dealings with Amit particularly during the bulk of the process was most exemplary of this. I felt like I had a friend doing the application for me. From the beginning of the application till I receive the grant the process was a real satisfaction. I can’t thank you all enough. I have recommended GMS to several people now and laud your praises to all, and will continue to do so. Thanks heaps and I wish you all the very best always.
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Mr Lee
I would like to thank GMS for their wonderful service and professionalism in obtaining my PR status. I didn’t have much time to travel up and down from Penang to KL, so I contacted my SMO, Nicholas, to inform that I would be in KL for a few hours for a meeting. Nicholas then arranged a time to meet me immediately. The meeting was good and I had an assurance that the application is going smoothly all through out the process. I did not need to worry about what will happen as I knew that GMS was on top of everything. Their response time and information provided was always on a timely manner and accurate. The entire process only took me 8 months from the signing of the contract to receiving my Grant. This was unexpected as I was told the estimate was about 1 to 1 and a half years initially. So once we received the wonderful news, we are now able to setup and move forward with our new chapter in life. Aside from the process of getting the PR, GMS also provided me with vital information which helped me a lot in terms of what needs to be done when arriving in Australia. Even after getting my PR, GMS is still there for me. This is what I call a bond and not just a business transaction. I am extremely happy and will suggest GMS to those I meet. Good job and keep it up.
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Mathew
I had put in my application for permanent residency to Australia about a year ago and I have been recently granted a Permanent Residency. My contact point for the entire immigration process was Audrey and Amit. I would like to express my gratitude for all the efforts put in by them to make this a success. They have been instrumental in making this happen by providing excellent advice timely execution of all required papers/guidance in each process and their pro-active approach during the entire process. I would also like to pay my special thanks to Desmond, who has deep knowledge and insights on the processes of immigration and has helped me in every aspect of the process. GMS helped me understand the entire process and that was the reason why we signed up with GMS for the Immigration process, GMS has a unique ability to listen and answer patiently that keeps you pepped up in uncertain times of expected/unexpected outcomes. I have already recommended my friends to avail services of GMS for immigration and compliment Mr. Desmond for excellent staff and high services levels. I would strongly recommend all eligible aspirants to step in confidently and sign up for success. Thanks to the entire team of GMS for providing excellent services to me.
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Ms Cheah
Hi Audrey, How are you ? I just want to say Thank You so much for the guidance and patience you had with me throughout my visa application and till the end. I am happy that I will be leaving for Australia in a month’s time and I am writing this to thank you and the GMS team for making my dream come true. I was recommended to seek Global Migration Solutions’ help of by one of my relatives. Most of my family members and relatives have settled out of the country. Last year , I went to visit my brother and his family in Australia and from that moment on I just knew that I wanted to stay in Australia for a better future with my husband and children. I spoke to my husband and he agreed that we should move to Australia for a greener pasture. I have now packed my bags and just cannot wait to see Australia again, yes I am extremely excited!!.Thank You Audrey and the team for making my dream come true.
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Kow Ming Foong
I am very happy with how Global Migration Solutions guided me along the whole process of application as well as after I was granted the VISA. After 1 year settling down in Melbourne, I enjoy my less stressful life and overall better living environment compare to before.
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Cho Kai Shin
Global Migration Solutions offered a speedy and clear guidance process for me until the VISA was granted. After 1 year settling down in Melbourne, I am having a better quality of life.
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Ms Sarah
I have been planning to move to Australia for a very long time but being indecisive and with very little information or knowledge about migration, I almost tossed the idea out of my mind till one day I randomly googled Global Migration Solutions website. It was a blessing in disguise as everything went on smoothly from then on. It was not difficult to apply under the skilled migration visa and get selected according to the skills I already possess. I find the cost of the entire process from the moment I applied to the point where the visa was granted, was affordable and it was not time consuming at all. I was pretty much given the direction as to what I should submit in order to get the ball rolling. The staffs were really helpful and informative as they update me from time to time the state of my visa application before and after submission. Many a times I did not have to call and ask for the outcome as I will get information by either mail or call. I am happy that my visa was granted only in a matter of few months and I am now in Australia having a blast. I am glad that I made the right decision and made the right move. Thank You Global Migration Solutions.
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Parameshwara
Hi Audrey, It’s been a while since I last got in touch. How are you doing? I’ve been meaning to write and keep you updated with our move, but with the new baby in the house, time seem to be passing by in a flash. So here’s a quick update. Attached a recent picture taken with our darling and funny daughter, Adora, who’s about to turn 4 months. She’s a real blessing to us, as she has an easy going personality, which has made the transition to parenthood not as difficult as we anticipated. On the work front, I’ve found a job as a Sr. BA in a local consulting firm. It’s a small firm with two partner running it, making me their first employee. They are a great lad and we seem to have the same train of thought so can get along well. Other than that it’s just been living our Australian dream, and counting our blessings each day. I remember reading an e-mail from Desmond for recent successful migrants to share their story, and I’ve been meaning to write back as there are some stories and advice that I would love to share to future migrants. I’ve got it on my to do list, so just a matter of time before you get a long e-mail from me. 🙂 Oh! Remember my friend Jen, whom I was seeking your assistance a while back. She’s landed in Melbourne last week and just this afternoon I had a chat with her. Just like how it was for my family, Jen is living her dream and enjoying the new start in life in Australia. I want to thank you again for helping her out and making her dream come true. I’ve got another friend whom I would like to get your assistance with migrating to Australia. Her name is Diana, and she’s from Indonesia. She is interested in migrating as a skilled person, but would like to seek professional advice about her options and what would be the best way, and also to assess if she has met the criteria. I know the rules of applying for migration has changed from the time that I applied, but when Diana mentioned to me about her interest, I could not think of any other person other than you, who would be able to assist her well. I’ve copied her in this e-mail as an introduction to you. Could you kindly direct her in the right direction to start evaluating her case, to see if she can successfully apply for migrating to Australia. Thank you in advance.
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cj
Hi Desmond, Good to hear from you via one of your useful emails. We have high regards to you and your company`s services so thanks for giving me the opportunity to say thank you again. Here is a photo of our new house (that`s me and our girls after their Saturday tennis lesson. I was after my run. This is the lifestyle we are so looking forward to; plenty of family time). Thienny is enjoying her PhD at the University of Sydney. She just returned from 2 weeks field trip in Central Java and I looked after the kids while working. This is made possible by my company recognising that everyone has a family! We bought our house in April this year, in just about 6 months after we arrived and on the same month our PR came through all possible thank to you and GMS!
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Audrey
We started off by surfing the net for general information on migration to Australia and decided on Global Migration Solutions, a registered agent with the Australian Immigration Department whom we found to be very professional and helpful. Our decision to appoint them as agent to manage our family’s migration needs had later turned out to be a very important one indeed. They were always prompt in their response to our queries. The testing moment came when our application was rejected without recourse by the Australian Immigration Department due to some verification issues. Global Migration had acted immediately and together we went through the process of liaising with the Australian Immigration Department, gathering further information and even submitting relevant photos to prove our case. Their confidence, persistence and professional experience had successfully brought about the final approval letter! It is important for any potential migrants to appoint an agent who has proven track records and acts in the best interest of their clients. For these reasons, we highly recommend Global Migration Solutions whom we believe will make your migration dream comes true!
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Mary
It was one of my dreams – to live and work in Sydney, Australia. After having studied there for about eighteen months back in 2000, the city’s liveliness and remarkable sense of freedom and independence were the major attractions for me. After meeting my fiancé, now husband, we spent a week-long vacation in Sydney during the spring of 2006, fell in love with it and returned with a long-term plan that we would to eventually start our life together in Sydney. I literally stumbled on the website of Global Migrations through a web-link advertisement while checking my email, and did the online free assessment test. I received a call and was encouraged to meet with the migration consultant for a first discussion. My fiancé and I met Louis Lovestrand, and he explained the process to us. I’m quite sure that before we left his office that day, we had already decided to use Global Migration. They were very clear and transparent from the start about the entire process, the monies involved, and our chances for success. What I appreciated was the forthright attitude and they always maintained a professional approach towards our migration process. From that day we didn’t look back. The migration process, I never believed, could be so simple and hassle-free, and I’m sure it was so because of our agent’s involvement at every step of the way. Whether it was returning my calls, answering my silliest questions or replying my numerous emails, Global Migration was always prompt, direct and obliging. Whilst we didn’t shop around for an agent, we were made aware much later from friends that Global Migration’s package was definitely more value for money and was someone whom you would put your faith in to manage your migration process. After all, migration is a very personal and precious matter which must be handled properly. The whole process took about eight months and there were many interesting memories along the way which included sitting for the English test. Today, I’m so happy that we are planning to start our new life in Australia next year and have Global Migration to thank for making it so easy for my dream come true!
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Josh
I was referred to Global Migration Solutions by one of my cousin who has moved to Australia two years ago. She was GMS’s happy customer and was determined I did the same. She personally hooked me up with the agency! Well I must say I am pleased with her recommendation and the processing of my visa application handled by GMS. I was updated from time to time on the process, and after my visa was submitted, I got the visa in 2months! So thank you GMS and Team for everything and all the best to you’ll!
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Wong Sue Hwa
GMS was really helpful in every application process and so far no issue. Only some hiccups but they solve it very quickly. Gms provides enough materials for us to get to know Australia better. Hubby and I both very happy with our life in Melbourne , we settled down quite well actually. Good for anyone who are willing to start up from zero . We were lucky and both of us secure a job which relevant to our working experience within 1-4 months.
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Chee Chin Fu
I still remember back in 2009 one fine day I received a call from my secondary school mate. He jokingly told me he has quit Dell Penang and was searching for a job. I was shocked, but a moment later he told me he got Australia PR and planned to migrate very soon. I was very interested to find out who managed to get him the PR at his age, that time we’re 39. Global Migration Solutions was the one. After discussion with my wife, we’ve decided to give it a shot as well. We drove down to KL to meet up the GMS officer and decided to engage the service after the consultation. That was a correct decision as the GMS offer had provided great supports and services throughout this migration process. The follow up and follow through was excellent, and we managed to get our PR in 6 months. We didn’t move to Melbourne until recently. With the help from GMS we managed to renew our RRV for 3 times. Many thanks to Audrey Anthony, her commitment and support provided to us is superb, I truly and sincerely appreciated. Any of my friends who are interested in applying for their visa and I’ve recommended GMS and look for Audrey!! Again, thank you Audrey, thank you GMS. Life is Australia definitely less pressure and stress if you have a job where the income can support the entire family. The Australia environment and culture have created a good platform to have better quality of life. Today, there are more happier moment in Australia.
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Russell
Hi Desmond, Thanks for the message. I don’t think I have much to say about the two points below as your team has done an amazing job. After the pre-evaluation, everything went smoothly and Audrey was very efficient and understanding towards my busy schedule. Even when Audrey was occupied, the rest of the team was able to fill in temporarily in a seamless manner. It was indeed a worry free process and I will definitely be a returning customer the moment I start the process of applying for the spouse visa. Thanks again for the excellent client relationship and I will ensure that GMS is the first agency I recommend to others wishing to explore migration. Keep it up!
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Ms Foo
GMS is actually the second agent to handle my Australia PR application. I first engaged another agency in Kuala Lumpur as well as I was initially was impressed by their presentations and attractive discounts, sad to say. As the service was really below expectation , I knew I must change the agent as I did not wish to put my application in danger, but my ACS skills assessment was already in progress as such I patiently waited to get this results in my hand. As soon as I got the results I quickly made an appointment with GMS and met with Desmond. Desmond assured me they will proceed with the state nomination and EOI asap and the team delivered as promised. I had no issues with the response time and I was also kept informed by my officer Amit time to time. While I learned this through mistake ( having to pay again in GMS) , I honestly think it was worth it having my application processed by a trusted agency that helped me get my Australian PR. I would not hesitate recommending GMS to anyone. Thanks Global:)
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Geoffrey
Desmond, thanks for your note. You guys did a good job for me, so this is my appreciation of your service, and I do want to help my friend out also. In fact there any be a few more coming your way from among our friends…! By the way, we’re planning to migrate at year end. Now I’m trying to find a relocation company, for both Hong Kong to Perth as well as Shah Alam to Perth, to move some of our household things. Do you have a good reliable mover with the best most economical price that you could recommend me..? Thanks very much!
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Gauri
G’day! I’m currently living in Perth, Australia. Global Migration agent helped my childhood dream come true!!! Although it has been five years now, it seems like yesterday, where I was browsing net to get information about Australia migration, and after reading couple of agent website, I send a note to Global Migration. The consultants were always there to help me. They have provided great help, although during the process I’ve relocated to Singapore. The consultants were constantly updating my application status and frequently following up if I miss something or need further help. My experience was “they were with me all the way from start to complete”! I’ve been very impressed with the rapid and professional service that I have received. My choice moving to Australia of course tough decision, living family and friends and starting all over again, it was not easy start! It has been frustrating moment for couple of months! However now it is my home! I enjoy every moment! I’ve time for myself and family. It was not easy where you need to do your lunch box, house cleaning, maintaining your garden and each by yourself, but trust me you have quality of time to do this here! Mainly due to you are in quality work life balance, environment! I’ve also shared my experiences with a number of family members and friends. Where number of them engage Global migrations services and successfully obtain PR. Only because great services commitment and ensure support through your application made Global Migration stand outstanding! I wish all the best to Global Migration! Believe me you are in good hand!
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Manmeet
Hi Desmond, Hope this mail finds you in good health and high spirits. I would like to take a moment of yours and want to appreciate the efforts being put in by Audrey for processing my Australian PR visa. Sincerity, professionalism, hard work, positive attitude, dedication and patience are the jewels to her crown. Please do not take it as an exaggeration but it is a reality as I have seen all these personality traits in her. For me she was representing the Global Migration Solutions and as of today I have very good views about your Organization. It is this dedication towards her job which brings good name to the Organization. Sincerely telling there had been times when I and my wife had lost all hope(not able to get band 7 for IELTS) and thought that we won’t be able to complete the visa process. Audrey was the one at that time who kept us motivated and always gave us hope that we can do better next time. Apart from that she had always kept us updated about the policies and changes in the rules of DIAC. Adding to this she has always answered all our queries with utmost sincerity and with a great amount of patience. She didn’t get annoyed if we asked her the same thing twice. Also I always felt good that all my queries were answered to my satisfaction. Overall my experience with Global Migration Solutions has been fantastic and I am extremely satisfied with the services provided by your Organization. I would also like to recommend Global Migration Solutions to friends or relatives whosoever requires any assistance with Australian PR visa. Thanks a lot for your valuable time. Warm Regards Manmeet 0 Shares 0 Hi Desmond, Hope this mail finds you in good health and high spirits. I would like to take a moment of yours and want to appreciate the efforts being put in by Audrey for processing my Australian PR visa. Sincerity, professionalism, hard work, positive attitude, dedication and patience are the jewels to her crown. Please do not take it as an exaggeration but it is a reality as I have seen all these personality traits in her. For me she was representing the Global Migration Solutions and as of today I have very good views about your Organization. It is this dedication towards her job which brings good name to the Organization. Sincerely telling there had been times when I and my wife had lost all hope(not able to get band 7 for IELTS) and thought that we won’t be able to complete the visa process. Audrey was the one at that time who kept us motivated and always gave us hope that we can do better next time. Apart from that she had always kept us updated about the policies and changes in the rules of DIAC. Adding to this she has always answered all our queries with utmost sincerity and with a great amount of patience. She didn’t get annoyed if we asked her the same thing twice. Also I always felt good that all my queries were answered to my satisfaction. Overall my experience with Global Migration Solutions has been fantastic and I am extremely satisfied with the services provided by your Organization. I would also like to recommend Global Migration Solutions to friends or relatives whosoever requires any assistance with Australian PR visa. Thanks a lot for your valuable time.
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Paul
It took my wife nearly a year and a half to convince me to accept the idea of migrating to Australia and a further 3 months to meet up with Desmond (GMS). During our first meeting and discussion with Desmond, I was convinced that GMS would be the agent that would get us to Aussie land!! Theirs is a very simple and straightforward approach which was easy to follow and our application was approved within a year of lodgement. We must thank Desmond and his team especially Audrey – she is indeed a true professional providing us with the latest updates and always on top of her work. Desmond is very down to earth person, a quality that impressed me so much. He explained the processes, requirement and allowed us to make our choice without any undue pressure. The entire team showed professionalism at the highest level and what more could we have asked for? We certainly will recommend GMS to our friends or anyone who intends to embark on migration.
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Eugene Liew Viming
One stop centre to ask all queries and get ur visa application done. After moving over to Australia, I have not look back since.
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Sheena Subhas
We are so grateful to have this opportunity of starting a new life in Australia, much to the excellent service and support from the GMS team, especially Audrey. We have lost count as to how many times we have recommended GMS to friends and family! Thanks for making our dreams come true!
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Arunadevi Sathiaseelan
"The process of obtaining an Australian Permanent Residency visa with Global Migration Solutions could be summed up in 2 words- seamless and efficient. I was regularly updated regarding the status of my application amidst the ever changing landscape of the Australian skills requirement. All I had to do was submit the required documents and pay the fees- Global Migration took care of every other headache. Thanks again for the fantastic customer service with the right agent, I enjoyed peace of mind!"
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Paul
It took my wife nearly a year and a half to convince me to accept the idea of migrating to Australia and a further 3 months to meet up with Desmond (GMS). During our first meeting and discussion with Desmond, I was convinced that GMS would be the agent that would get us to Aussie land!! Theirs is a very simple and straightforward approach which was easy to follow and our application was approved within a year of lodgement. We must thank Desmond and his team especially Audrey – she is indeed a true professional providing us with the latest updates and always on top of her work. Desmond is very down to earth person, a quality that impressed me so much. He explained the processes, requirement and allowed us to make our choice without any undue pressure. The entire team showed professionalism at the highest level and what more could we have asked for? We certainly will recommend GMS to our friends or anyone who intends to embark on migration.
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Nghia
Dear Desmond, Thank you for your email and thank all for your assistance with the visa progress (I would say especially thank Audrey for her timely responses). I’m doing well and happy to suggest my friends using your service (two of them are now your clients). Thank you.
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Daryl
Hi Desmond, It is nice and rather surprised to hear from you! First of all, I would like to take this opportunity to thank you and your team in assisting us to get our Australia PR! We were grateful that things went on pretty smoothly during the process and everything was good up till the last station – ie receiving our PR! You guys were very professional and at the top of the game in doing what you do best which I would say meet most clients needs. However since you asked me about any improvements – I would have to say perhaps your side can put a little more human touch or follow up after a client had received their PRship. What I am trying to say is that after we had received our PR, we were given a few emails on who to liaise with in our place of migration (Canberra being this case) and there is no more communication or whatsoever from your side except for your usual general newsletters (which are deeply appreciated.) We understand fully that your role stops at once the client receive their PR but it would be good if your side can follow up with a personal email or phone call/ or even meet face to face (for a short 10-15 mins) to see if everything is in order as we are talking about uprooting ourselves from our country of birth to a foreign country where many things are unfamiliar. You guys have better knowledge of Australia and your advice on which suburb to stay, where is the better school for your kids, elaboration on RRV etc would definitely help to allay some of our concerns. Although these information are available in the websites given to us but mostly the information are very general and it is entirely up to us to make our own decision. Hence if we can hear first hand from our trusted Migration agent will definitely help a lot! Or maybe we are asking a bit too much as I also understand you guys are also very busy with more and more people trying to get out of Malaysia…. Anyway the above is just my 2 cents since you inquire : ) On the whole, I would rate you guys high with your professionalism and your expertise in your work! Anyone that is interested in migrating to Australia should only come to Global Migration and not ponder about other agencies as they are rest assured that they are in good hands! I can say this because I had in fact gone to another agency before coming to you guys. The first agency gave the wrong advice and caused me to run up and down trying to fulfill some requirements and at the end of the day, things were just not turning out right and money and time were wasted. I was then rather fed up of their service and decided to come over to your Agency which proved to be a good decision. And in terms of cost wise, your Agency is more or less the same as them which is competitive in the market. I sincerely the above suffice your needs and should you need more information, please feel free to contact me.
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Nava
We are so delighted and looking forward to start our new life in Australia. The processing time was very fast and we didnt expect at all we will get through within 8months.!! Thank you very much for all your efficiency in submitting documents on time and make it a big success for our move. Not forgetting Desmond, for his valuable advice and support all this while. Hope this will never end here. We wish to keep in touch with you in case we wish to clarify something and hope you could assist us as well in our new journey. THANK YOU AGAIN FOR ALL THE GLOBAL MIGRATION TEAM……….You have done a great job !!
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Rosalind
Hi Desmond, I would like to thank you for all the perseverance & patience in handling our PR application. We were trully delighted when we got to know of the approval. I was just tracing back the journey of the entire application and came to realize that we have gone through a very long way and you helped us see this through. Not to mention the little things that you have done for us such as the Vetassess assessment at GMS expense was really a surprise when we got to know only during the last visit to your office a week or 2 ago and Cloud gave the whole picture that explained why there was no progress in the processing between our lodgement in Jan 2012 till May 2012. Quite an experience, huh? I would also like to take the opportunity to compliment Cloud who has been very responsive to our queries and the constant follow up. Well, that’s all from me for now. Thanks again and wish you all the best.
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Tracy
My visa have now been approved and I am writing in to thank you and the team as well as to provide some feedback on the customer experience I have encountered. From the start of the process, Ms CY have explained the process and requirements clearly and was able to respond to my queries and concern very specifically. Your expertise in providing guidance on employers reference letter and what to claim as the qualifying experience amongst others was very appreciated as I think that have sped up the entire process. Ms Snow have worked very closely with me at every stage on my case. Although I am based overseas, Ms Snow’s prompt follow up and good coordination on with the entire team is definitely highly commendable. If I recalled correctly I started the first consultation with your team in Jan 2012, and by early Aug 2012 we receive approval from DIAC! This timeline has exceeded my expectation, and I would say mostly attributable to the excellent customer experience I have encountered from you and the entire team. Thank you very much and look forward to meeting you and the team in October where I have scheduled a “post-approval” meeting up with Ms Audrey.
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Tan Guat Cheng
As for our experience with Global Migration, especially Jean her goodself, it was wonderful and smooth with very close follow-up and great turnaround time. We have been settling well, all thanks to God's grace. Every day in Australia is work in progress with lots of learning opportunities.
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Lim
Applying for Australian permanent residency is like climbing mountain. The journey is arduous and treacherous. The mental challenges and emotional rollercoaster tested the limits of my resilience. Global Migration Solutions, with its single focus on Australia, provided me with much needed professional support in this journey. Your in-depth knowledge about Australian migration, expert advice and prompt service was greatly appreciated. Thank you Desmond and Punitha, without your help, I could not have reached the peak.
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Shamila & Family
Hi Desmond, Punitha, Audrey and Team Ghaz and I would like to thank all of you for making it possible to get our Australian PR visa approved. It was quiet a wait and required tedious searching of documents for verification by DIAC, however it was all worth while especially getting it approved within 7 monthss!! Unbelievable!!! I understand that I was not the easiest client to deal with (At times, very meticulous) – however please know that I appreciate your commitment and promise Desmond made to us before we sign our agreement with GMS that we would get our visa approved. My brother and another friend are interested in applying for their visa as well and I’ve recommended GMS as a way of saying thank you for all your effort. Good luck to all of you and your future prospects and hope to keep in touch.
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Sayeen
I am extremely happy that I got my VISA within 1 year. The service offered by Global Migration was excellent and special thanks to Audrey, who was my case officer. She was very prompt in all the communications which has helped to get the VISA pretty fast. I take this opportunity for Best Wishes to Desmond and Global Migration.
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Param & Christina
“My first thought of travelling to Australia started in 1999, when I was contemplating where I would pursue my education. It was a choice between Australia and United Kingdom. I had a friend who studied in Melbourne, and the experience he shared of life in Australia attracted me instantly. In UK, I had my sister there, which would help me in a big way. After carefully thinking it through, I decided to go to UK, but the thought of travelling to Australia always remained. After I graduated, and started working, I started exploring more about life in Australia and what I would need to do in order to be eligible to migrate. I saw that I could migrate there through my work experience in IT. So I set myself a goal that once I had enough working experience, I would proceed to submit my application. While waiting for the right time to submit my application, I kept reading about life in Australia, and also questioned a lot about living in Australia from friends who have studied, lived, or migrated there. When the time came for me to start applying for migrating to Australia, I decided I would do it on my own. It was time consuming and sometimes quite frustrating, trying to read through all the requirements, preparing documents, and making sure I have got all the necessary details as required by Australian Migration Office. I would have tons of questions whenever I read through the documents they required, and I had no one to get a quick answer. It was close to a year before I think I got most of the documents sorted out. At that same time, my elder brother suddenly told me that he was going to migrate to Australia too, but he was going to use an agent to help him sort out the documents and apply on his behalf. While I was still sorting out my documents, my brother then updated me that he had got his Visa! That was when I realized, it would be a lot less stressful and faster if I just got an agent to help me out. So my brother introduced me to GMS. I think from the moment I got GMS to represent me, I felt a kind of relief, because I did not have to go through the headache of making sure I’ve got all my documents sorted out, nor have to worry if my application might be rejected. GMS made sure my application would be successful before they took on my case, so their re-assurance was comforting. Next thing I knew, was that we were about to get our Visa as majority of the documents were approved. There was only one document remained to be sorted out, which was the police clearance document. I was living in China at that time, and things in China were not always straightforward. It took about 3 months to finally get that police clearance document sorted out, and GMS was always there to guide us through that last frustrating stage. Then, on Chinese New Year eve, where I was in my brother-in-law’s house preparing for the family dinner gathering, I got the good news from GMS that my Visa was approved! It was one of the joyous news and could not have arrived at a better time. Now, I’m in Adelaide with my wife, living our first month. Because I have my brother living here in Adelaide, he was able to help us sort out our accommodation needs. Even before we arrived, we had got a home ready for us to live in. We’ve also got all of our necessary registration sorted out within the first 2 weeks, thanks to the useful guide Australian Migration Office has provided. My wife, who is expecting, has also got herself registered in the hospital here and we’ve now started living our Australian dream live. It’s no longer a dream, but a reality. GMS played a key role in making our dream come true, and for that we will always be grateful. Now, I’ve got a few more friends who are interested in migrating to Australia, and I’ve immediately referred them to GMS, because they’ve proved to me they can truly get the job done. Thank you GMS!
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Why Fang
I applied for my Australian PR in early 2009 through Global Migration. Since then, I have got my PR and have migrated and is now happily living in Sydney, Australia. It is indeed a lovely place to enjoy a healthy and balanced life. I am really grateful that GM got my application approved within a year, when time was of the essence then for me. I believe GM’s good knowledge of Australian migration issues, and their very organised and professional approach towards the whole migration application process contributed to the timely approval. What impresses me most of all about GM is their “after sales service”. Even though I no longer pay for any services after I got my PR, GM has continued to update me on initiatives for helping new migrants settle, and has regularly provided me with updates on migration laws and developments. I truly appreciate this “extended service” and find it of great value. They truly make a difference. On top of that, I would like to add that when I recently wrote to GM with some questions concerning resident return visas, Desmond of GM promptly replied and was most helpful in providing answers. I am very happy with their service and would highly recommend anyone to apply for their Australian migration through GM.
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Alison
Dear Punitha & All at Global Migration Solutions, Thanks a million for your contribution in making my PR application process such a smooth journey. Your efforts are really much appreciated and words cannot express how grateful I am towards each and every one of you. It has been such a blessing to be a client of your organisation and thank you for your prompt, courteous and exceptionally excellent service and support. You have proven yourselves to be the very BEST in the migration agent industry. Keep up the great work! It has really been a pleasure to run across an organisation that does things as well as GMS does.